We’ve all been through challenging times personally and professionally, and in our heads and hearts, we know that “this too shall pass”. But with the COVID-19 virus being declared a pandemic by the World Health Organization, the time in which things pass may be longer than we’d like.
As a business owner and MSP, your success is dependent on your customers not only surviving but thriving. While the future is uncertain, the security threats that arise from global fear and remote working also pose large opportunities for MSPs to show the value their services bring not only in a time of crisis, but each and every day.
Cybercrime – On The Rise
Since the beginning of this serious issue, our security analysts have seen a massive uptick in criminal activity including:
- A rise in phishing emails taking advantage of the fear of the coronavirus by spoofing well-known organizations like the World Health Organization (WHO)
- Malicious virus-tracking maps that infect those trying to keep tabs on the virus’ movement
- An increase in cyberattacks on vital agencies like the Department of Health and Human Services (HHS)
With more and more of your clients looking to you for work from home support, understand that human security is crucial now more than ever. We must account for the fact that employees are surrounded by more distractions in this scenario. They are therefore more likely to let their guard down when in the comfort of their own home.
Employee Security – A Top Concern
Do you trust your end-users to verify payment requests, take device security seriously, and properly identify phishing emails without coworkers to consult? Can you afford an employee slip up, pulling resources from the many clients calling on you for support right now? It’s no question that your MSP should be hyper-focused on employee security when transitioning your business, and your clients from an onsite to a remote work environment.
Breach Secure Now – Here to Help
As a Breach Secure Now partner, you have access to several assets that can keep your clients informed on how to work remotely and ensure that their data is safe and protected even when they are not onsite. Our team is actively working on content like Work from Home Policies and Procedures, infographics, and training videos that you can share with your clients to provide tips on how to remotely operate effectively and to inform them of how you are doing your part to keep their business safe.
This is not a time to panic, but a time to be the calm your clients need. It’s critical times like these that you are looked to for guidance and support. This is exactly when they need you to keep their data safe and their businesses protected from the other unseen factors that can threaten a business. Hackers and viruses have this in common – they attack without being seen. They will sneak up on you in unexpected and varying ways, so as an MSP, you can be the conduit that prepares your clients for the attack.
Since day one, Breach Secure Now has been a fully remote company. We have come to understand the unique challenges that go together with working remotely like fostering open communication, ensuring work-life balance, and overcoming security challenges to nurture a happy, productive, and diverse workforce.
That means that as our valued MSP partner, you can expect us to continue to provide you with the same high level of support you’re used to and solid human security solutions so that your clients can focus on their business, employees, and their communities. Together we can protect your clients from the inside-out and do our part in fighting the economic and security threats of COVID-19.
As a virtual company, we understand the unique challenges that come along with working remotely. Our CEO, Art Gross, is also an MSP business owner, giving us valuable insight and a thorough understanding of the challenges our partners are facing during this difficult time. If you need any advice, assistance, or additional support during this time, please let us know and we would be happy to help.